FAQ
REGISTRATION AND ACCOUNT
How can I sign up with Cherrybet ?
- The sign-up process is very simple. All you need to do is click on the Sign Up button which is displayed on every page on our website. You then need enter your details in the required fields (e.g username, password and email) and then tick that you agree with the Terms and Conditions. The last step: simply confirm your account by clicking on the verification link which you will receive in your email shortly after you have signed up.
What can I do if I forget my password ?
- If you want to restore your password, you need to go to the sign-up page and click on the “Forgot Password?” button. You then need to enter your email address and click “Reset Password”. You will receive instructions on how to recover your password shortly after that.
What if I forget my email ?
- If you forget your email, you will need to contact customer support. We must follow an ID procedure in order to verify your identity. The customer care specialist will help you recover your email. Note that this is not a set procedure. It is a process that is dealt with individually with each account.
How many accounts can I create at Betnwin?
- You can create up to one account per person, family/household, home address, email address, IP address, mobile number, account number. Your account will be suspended immediately, if you have more than one account and all your funds will be confiscated.
DEPOSIT AND WITHDRAWAL
How fast can I deposit funds?
All deposits will be processed almost immediately.
How long does it take to withdraw the funds from my account?
All requests for withdrawals will be processed within an hour. The actual transaction times may vary for the different payout methods. In most cases, it will happen immediately after the payment has been initiated. Some payment methods may require 1-3 working days for your cash out to be processed.
What is the minimum amount for the deposits and the withdrawals?
The actual limits can be found on the Payments page.
Are there any fees for depositing or withdrawing funds?
All transactions are free of charge.
Are there any withdrawal limits per day, per week and per month?
Yes, there are certain limits, all of which can be found on the Terms and Conditions page.
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